If you have ever bought martial arts equipment from Paffen Sport, you will have noticed the high product quality down to the smallest detail. This is no coincidence. We attach great importance to the highest possible quality and are constantly working on improving it down to the smallest detail.

Nevertheless, in rare cases it can happen that you are not completely satisfied and see reason for a complaint. Or you may have a question before ordering a particular product. Or questions about the correct use and care of your new Paffen Sport product after ordering. Or about the shipping costs. In these cases and beyond, we are here for you and will work with you to find solutions, advise and support you.

Because we want you not only to be satisfied with your equipment, but also to enjoy shopping with us again.

To make it easier for you to find your way around in advance, we have collected useful information on some basic topics.